At StyleCart.sbs, we aim to ensure that you are completely satisfied with your purchase. If you are not fully happy with your order, we’re here to help.
1. Returns Eligibility
- Items must be returned within 7 days of receiving the order.
- Products must be unused, unwashed, undamaged, and in their original packaging with all tags intact.
- Certain items such as innerwear, cosmetics, and final sale items are not eligible for return/refund for hygiene and safety reasons.
2. Refund Process
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed within 7–10 business days and credited to your original method of payment.
3. Non-Refundable Situations
Refunds will not be issued in the following cases:
- Product returned without original packaging or tags
- Items damaged due to misuse or negligence
- Return request made after the return window (7 days) has expired
4. Shipping Charges
- Shipping charges (if any) are non-refundable.
- In case of defective or wrong items delivered, return shipping charges will be covered by us.
5. How to Request a Refund
To initiate a return or refund, please contact our support team at:
📧 support@stylecart.sbs
📞 +91-XXXXXXXXXX (Customer Care Hours: 10 AM – 6 PM)
Provide your:
- Order ID
- Reason for return
- Clear photos (if item is damaged or incorrect)